What is a Damaged Passport?

Did you know that you cannot travel with a damaged passport? Your GEMS have heard way too many stories lately from other travel advisors whose clients were denied boarding (and passport offices are really only taking in-person emergency appointments for life-or-death travel emergencies only), so we figured that a little Read more…

Travel with Confidence

This year National Travel Advisor Day is Wednesday, May 5th. Now, more than ever, the value of booking with a travel advisor is clear. Last year, as borders were closing and travelers scrambling to get home, we stepped in. When travelers spent hours on hold negotiating refunds or navigating their Read more…